Resources BOS Food Success Story

SUCCESS STORY

Tap, Unlock, Work:

How BOS FOOD

Secured Remote

Work and Simplified

the Employee Experience

Secured remote access
to VPNs
Simplified login process
for remote workers
Accelerated implementation, saving time and money
Improved authentication security to AAL3

Industry:

Food and Beverage Services

Location:

Meerbusch, Germany

For many companies, securing remote work can be the last piece of a complex security puzzle. Yet, with so many employees working remotely, it’s arguably the most important piece to get right.

 

BOS FOOD is one of Germany’s leading gourmet food suppliers, and many of its 220 employees work from home. Based near Düsseldorf, the 35-year-old company provides more than 16,000 top-quality products to hotels, restaurants home cooks in Germany and Austria. Unfortunately, the company’s reliance on legacy systems didn’t fit the reality of its workplace and left it vulnerable to attacks.


“We lacked the last but most important bit of security when handling our VPN connections,” said BOS FOOD CISO Jörg Schlottbohm. “Particularly today, security is more important than ever, so relying on legacy alone is just not fitting.”

 

HYPR Pull Quote

Security is more important than ever, so relying on legacy alone is just not fitting.

Jörg Schlottbohm BOS FOOD CISO

Choosing between added security and the employee experience

 

Schlottbohm wanted to close these gaps by adding an extra step to VPN access, but the existing login process already felt like a time-consuming burden to employees. Every time they stepped away from and returned to their computer, they had to use a password to log in — leading to dozens of password entries per employee every day. Many available multi-factor authentication (MFA) options were more secure than using passwords alone, but the team was concerned about multiplying the sign-in steps.


Despite these concerns, the IT team was determined to limit company risk by improving security. Doing so would free the team’s time for many other projects, including other security priorities.

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Quick authentication with

minimal effort

 

BOS FOOD considered several MFA solutions before ultimately selecting the HYPR Identity Assurance platform for workforce security. Chosen by the world’s most security-conscious organizations, HYPR’s certifications and proven track record made them the clear choice for a new partner.

 

HYPR Authenticate for passwordless MFA and secure workforce access solved both of BOS FOOD’s problems:
  • It provided modern, phishing-resistant authentication
  • It reduced the amount of employee effort to log in by eliminating password entry and ongoing maintenance
  • Employees no longer have to remember a complex password or reset a password periodically
Instead of repeatedly entering a password, employees can authenticate and remotely access their work computer through the HYPR app. Once HYPR verifies an employee’s identity, their phone acts as a passkey.
 
The HYPR platform hardened security for all company computers while removing friction from the user experience. It also offered seamless integrations with BOS FOOD’s existing systems, such as Windows and Dameware.
 
Even more impressive was how HYPR supported the IT team during implementation. BOS FOOD’s IT environment posed some challenges, and the HYPR team always found an answer.

“We are probably some of the biggest fans of the HYPR team. We had some tricky questions and problems, but everybody we worked with at HYPR was highly capable and knew what they were doing and talking about. They are friendly and fun to work with,” Schlottbohm said.

Their good-natured responsiveness ensured a smooth process, which was a huge relief for an IT team with a lot on the go.

“Since we always have multiple projects running in parallel, it was a relief not having to deal with any major hiccups. And, of course, saving time means saving money,” Schlottbohm said.
benefits

Easier management and

productivity gains

 

Schlottbohm and his IT colleagues aren’t the only ones who are happy. BOS FOOD’s management team has also been pleased with the company’s improved security posture and user experience since using HYPR.


For verified users, unlocking their computer is now as easy as tapping an app. Employees can begin working quickly when they return to their computers, whether at home or in the office.


“With HYPR Authenticate, I just take out my phone when I’m coming close to my computer, I open the app, tap twice and my computer is unlocked. It’s so much easier,” Schlottbohm said.

The speed of implementation, plus no longer having to manage passwords, has resulted in budget savings and productivity gains for the IT team, too. Now, Schlottbohm can focus on other security initiatives.


HYPR continues to provide such great support, Schlottbohm jokes about wanting to borrow HYPR’s customer service for BOS FOOD’s other IT tasks. With all of the company’s requirements fully met, BOS FOOD plans to extend its partnership with HYPR well into the future.

 

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Ready to see how HYPR eliminates identity risks?

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