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 Comprehensive, Passwordless CIAM Security

Secure the entire customer identity lifecycle with secure, frictionless passwordless customer authentication, integrated identity verification, and continuous risk monitoring and prevention.

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Build Customer Trust and Trust Your Customers With CIAM Security

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Protect Against Phishing and Fraud 

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Improve Customer Satisfaction and Loyalty

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Automate Verification and Reduce Password Reset Costs by 95%

Secure the Customer Identity Lifecycle, From End to End

Many businesses currently approach identity security with disconnected, manual identity processes, outdated customer authentication methods and reactive risk response. This leaves organizations exposed to fraud and risk, multiplies costs, and creates frustration for users. Secure your customers and your business with comprehensive, frictionless Identity Assurance from HYPR.

Protect Customer Interactions and Data

Eliminate account takeover and transaction fraud. Replace passwords with synced passkeys or device-bound passkeys, which remain in the most secured areas of the customer’s device at all times.

Organizations can also proactively enforce step-up authentication, identity reverification, and block fraudulent logins, based on detailed, real-time risk intelligence.

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Improve Customer Experience and Satisfaction

Your customers expect a fast, easy digital experience. With HYPR, identity verification is simplified and automated; and strong customer authentication becomes one single gesture. Your customers will appreciate both the security and the streamlined experience that makes it easy to do business with you.

Continuously Assess and Address Identity Risk

Detect and proactively mitigate identity-related risks, while minimizing customer disruption, even in rapidly changing security environments. HYPR’s powerful risk engine continuously assesses user behavior and environmental signals from a broad and diverse set of sources to drive real time response, including step-up authentication and re-verification.

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Ensure Your Customers Are Who They Claim To Be

Streamline and automate your identity verification processes across the customer lifecycle.

Employ state-of-the-art technologies like AI-driven chat, document authentication, video analysis and facial recognition to confirm customer identities. Further secure interactions by invoking revalidation at significant moments in accordance with specific events or policies.

Comply With Security and Data Privacy Regulations

Ensure your customer authentication and identity verification processes align with PSD2 Strong Customer Authentication requirements, PCI DSS, HIPAA, GDPR, NIST and other regulatory guidance and security frameworks for authentication  protection and identity security.

HYPR adheres to NIST AAL3 and is FIDO Certified on all components, meeting the gold standard for authentication defined by CISA. Your customers are assured of secure access, every time they interact with you.

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Go Passwordless With Passkeys

HYPR works with both third-party “individual passkeys” offered directly to consumers, such as those from Apple and Google, as well as “enterprise passkeys.”  Enterprise passkeys are device-bound with features and controls that make them preferable for highly regulated industries and enterprises that want greater visibility and control.

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HYPR's passwordless customer authentication SDK provides a strong alternative to phishable and inconvenient passwords - and it works across devices customers use in their daily lives already.

Arshal Ameen

Global Head Application Development, Rakuten

Leading Companies Secure Their Customers' Identities With HYPR

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Comprehensive CIAM Security Solution That Fits Your Business

Related Resources

Product Brief
HYPR Identity Assurance Overview

HYPR Identity Assurance Overview

How HYPR Identity Assurance secures customer identity lifecycles from end to end.

Solution Brief
Passwordless Customer Authentication

Passwordless Customer Authentication

Learn how HYPR phishing-resistant customer authentication protects your customers and business.

Guide
Passwordless <br/>Security 101

Passwordless
Security 101

Learn the basics of passwordless authentication and phishing-resistant MFA.

Success Story
Vhi Healthcare<br/>Case Study

Vhi Healthcare
Case Study

Ireland’s largest health insurer increases mobile app adoption while meeting PSD2 compliance.

Certified to the Highest Assurance Levels

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FIDO Certified
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Frequently Asked Questions About CIAM

Customer identity and access management, or CIAM, is the technology, processes and policies used by an organization's customers to sign up or sign in to applications, platforms or other digital services. CIAM is a subset of identity and acesss management (IAM), with a particular focus on customer identity management and access controls.

CIAM solutions and provide an organization's administration with controls over authentication processes and user management, while customers are typically granted controls over personal data. 

Customer identity authentication can range from basic password login methods with minimal security protections to more secure and frictionless methods like passkeys or passwordless multi-factor authentication (MFA). Common methods for customer identity access management include:

  • Passwords
  • Magic links
  • One-time passwords (OTPs) 2FA
  • Social login/OAuth protocol
  • Push notification MFA
  • Passkeys
  • Passwordless MFA

You can learn more about the different types of customer authentication methods and how they rate in terms of security and customer experience in this article.

Many traditional MFA and CIAM systems struggle to find a balance between a seamless user experience that also offers robust security and risk-based authentication controls. HYPR's CIAM solution ensures secure, frictionless, phishing-resistant authentication that makes both security teams and end users happy.

While other CIAM platforms can be subject to phishing, credential stuffing, brute force, and other authentication attacks, HYPR's frictionless, phishing-resistant MFA solution provides uncompromising security and a streamlined user experience, and is fully certified to FIDO specifications. HYPR also works with any other FIDO-Certified authenticator, such as passkeys and hardware keys, giving you and your customers flexibility and choice in authentication methods.

You can learn more about how HYPR's customer authentication solution here.

Yes, the HYPR platform can be deployed to customers along with your workforce, contractors, partners or other stakeholders. This eliminates the need for separate investments and enables secure authentication and identity verification for all of an organization's stakeholders.

Request a Demo

Experience passwordless MFA that secures and empowers your business. See what integrated identity verification looks like. Learn how comprehensive Identity Assurance protects the entire identity lifecycle.

Fill out the form to get a demo from an identity security expert, customized around your organization’s environment and needs.