The 2026 CISO Mandate: Proactive, Passwordless, and Context-Aware Identity Assurance

In our opinion, Gartner’s 2026 research reflects this broader evolution. Identity has expanded beyond perimeter controls and point-in-time authentication to encompass verification of the human, contextual risk assessment, and automated trust decisions.

Instead, identity security now hinges on three interconnected pillars:

1. Passwordless authentication as the foundation for phishing-resistant access
2. Identity verification to ensure the right human is behind the identity
3. Contextual signals to continuously assess trust across identity workflows

We believe Gartner’s recent research reinforces what forward-looking security teams have already recognized: organizations that fail to modernize identity workflows across these dimensions are leaving material risk on the table.

HYPR is explicitly featured across all three areas, highlighting how forward-thinking identity platforms are converging authentication, verification, and context into a single trust fabric.

Passwordless Authentication Is No Longer Optional

In Migrate to Passwordless Authentication to Enhance Security and Optimize UX, [Ant Allan, James Hoover], [5 February 2026], Gartner states:

“Organizations that continue to rely on passwords — even as part of multifactor authentication (MFA) — are less safe than those that have migrated to passwordless methods.”

Passwords remain:

• Highly phishable
• Costly to manage
• A primary driver of account takeover
• A root cause of help desk volume

For over a decade, HYPR has built around this principle: eliminate passwords at the OS, application, and recovery layers to remove entire categories of attack.

We believe Gartner’s note validates this architectural shift many CISOs are now making: removing shared secrets entirely. Passwordless, FIDO-based authentication eliminates credential replay, phishing, and man-in-the-middle attacks by design, not by detection.

Context-Based Attestation Becomes CISO Imperative

In CISO Edge: Employee Onboarding Is Now Part of the Attack Surface, [Akif Khan, Emi Chiba], [3 February 2026], Gartner highlights an expanding identity risk surface, stating:

“There has been a significant increase in reports of attackers subverting the recruitment process with malicious intent.”

Gartner advises CISOs to:

“Deploy detection and prevention capabilities such as automated assessment of contextual risk signals, at different stages in the recruitment process such as at the interview or offer stage.”

High-risk workflows now include:

• Employee onboarding
• Device registration
• Account recovery
• Privilege elevation

We believe this reflects a broader truth: authentication alone is insufficient if you cannot verify the human behind the identity claim.

HYPR has introduced the concept of context-based attestation as a practical extension of modern identity security - a model designed to validate not just credentials, but the legitimacy of the human and environment behind every access request.

Context-based attestation correlates device posture, location, behavioral signals, and identity verification to determine whether trust should be granted at all identity trigger points.

HYPR’s Identity Assurance approach integrates automated identity verification with contextual signals so organizations can:

• Validate workforce identities through interview processes and at onboarding
• Trigger step-up re-verification during risk events
• Continuously assess trust across the employee lifecycle

Rather than reacting to breaches, this model prevents impersonation and synthetic identity fraud before access is granted.

Automating Trust Decisions at the IT Service Desk

In Gartner’s [Protect Your IT Service Desk Against Social Engineering Attacks], [Akif Khan, James Hoover], [8 January 2026], Gartner warns:

“The IT service desk remains a point of vulnerability for many organizations, which still rely on weak methods such as security questions to validate callers.”

Additionally, Gartner states:

“Using self-service password reset or adding additional authentication factors at the help desk is useful for genuine employees, but does not help to mitigate attack risks.”

The issue is not the number of factors - it is the quality and determinism of identity verification.

Service desks are prime targets because:

• Policies often loosen under pressure
• Authentication may fail and require fallback
• Human agents are forced to make judgment calls

We believe modern identity programs must remove subjective trust decisions from high-risk workflows, rather than training their teams to detect and manage accordingly.

By automating identity verification and embedding policy-driven recovery controls, organizations can remove vulnerable processes rather than attempting to manage them. This approach prioritizes proactive risk elimination over reactive mitigation - removing entire attack paths like help desk social engineering, phishable recovery mechanisms, and impersonation-based account takeover.

Identity Assurance: A Continuous Trust Model for 2026

Gartner’s 2026 research highlights a broader industry shift: identity security must extend beyond point-in-time authentication.

We believe this direction reinforces the need for a continuous trust model, one that integrates:

• Passwordless authentication to eliminate credential-based risk
• Deterministic identity verification to validate the human behind the identity
• Context-based attestation to evaluate device, location, and behavioral signals
• Automated, policy-driven decisioning to remove subjective trust judgments
  
  

Together, these capabilities form what we define as Identity Assurance: a unified framework that converges authentication, identity verification, and contextual risk evaluation into a single system of trust.

This model is designed for the realities CISOs face today: remote and distributed workforces, AI-powered impersonation and deepfake attacks, service desk and recovery exploitation, and continuous access requests tied to role changes and privilege elevation. Identity security must operate consistently across each of these scenarios, ensuring that trust is validated not just at login, but throughout the entire lifecycle of workforce access.

What CISOs Should Prioritize Now

We believe organizations preparing for 2026 should:

1. Eliminate passwords entirely. Build a roadmap to get your organization there in phases. [CHECK OUT OUR CRAWL, WALK, RUN TO PASSKEYS HERE]
2. Embed identity verification into onboarding, recovery, and privilege elevation.
3. Automate service desk validation with deterministic controls.
4. Use contextual risk signals to drive step-up attestation.
5. Design identity as a lifecycle trust framework - not a login tool.

Security teams that take this approach move from reactive mitigation to proactive elimination of phishing, impersonation, and recovery-based attacks.

Conclusion

Identity security is becoming continuous, contextual, and human-centric.

Gartner’s recent research reflects this trajectory. We believe the path forward is clear: converge passwordless authentication, identity verification, and context-based attestation into a single Identity Assurance strategy.

The future of identity security is not about managing risk at login.
It is about validating trust at every stage of the identity lifecycle.

GARTNER is a trademark hypof Gartner, Inc. and its affiliates.

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