HYPR Subprocessors

Last updated October [10th], 2022

HYPR CORP (“HYPR”) uses certain sub-processors as listed below to assist it in providing the HYPR Services. Sub-processors who may process Services are itemized below.

Service Entity Country Services Performed
Amazon Web Services, Inc. USA Hosting provider for the service application and infrastructure. Used to host and store the application services.
Microsoft Azure USA Hosting provider for the service application and infrastructure. Used to host and store the application services.
Google Cloud Platform USA Hosting provider for the service application and infrastructure. Used to host and store the application services.
Datadog, Inc USA Logging platform for performing analytics on Service application and infrastructure. Used for debugging, troubleshooting, auditing, reporting, and detecting and alerting on unexpected application behavior.
Google - FireBase USA Service provider for push notifications for the mobile application.
Mailgun Technologies, Inc. USA Email and office applications
Pendo.io USA Analytics tool to assess and improve the service. Provides usage data such as time spent on pages, items clicked.
Tableau online USA Service used for data visualization.

The following sub-processors are used for customer support.

Service Entity Country Services Performed
Box, Inc. USA Collaboration tools platform
Google, LLC. USA G-Suite Email provider for communications
HelloSign.com USA Service for e-signing agreements
Hubspot, Inc. USA Marketing communications platform
Impartner, Inc USA Partner communications platform
Salesforce.com USA Customer Service management, communications.
Slack Technologies, Inc USA Messaging services
Zendesk, Inc USA Customer service management, communications
Zoom Video Communications USA Online meeting provider
Aha USA Software that enables roadmap planning & product feedback.
Gainsight USA Customer Success Solution designed to help streamline processes related to onboarding, retention, support, workflow management, and aid in customer journey management.

For the sub-processor listing as of June 14, 2021 please see here

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