true passwordless mfa Trial Setup Guide

Open the Trial Welcome Email you Received from HYPR

Your email contains a link to download the HYPR Desktop MFA Client.

HYPR Desktop Client FIDO Device Enrollment
HYPR Desktop Client FIDO Device Enrollment

Download and Unzip Desktop Client

Note: Do Not Modify or Delete the HYPR.JSON file included with your download.

HYPR Desktop Client FIDO Device Enrollment

Open the Desktop Client

HYPR Desktop Client FIDO Device Enrollment

Install the Client

HYPR Desktop Client FIDO Device Enrollment

Restart Your Computer and Return to this Guide

Once you’ve completed installation, please restart your computer to activate HYPR. Return to this guide once your computer has restarted.

HYPR Desktop Client FIDO Device Enrollment

Download the HYPR Mobile App

The HYPR app makes it easy for you to log into your workstations and web accounts with your smart phone.
Find HYPR on the iOS App Store or in your Google Play Store to install the app.

Apple Store Google Play

Install and open HYPR on your phone

mobile_client_registration_select_workstation
HYPR Mobile Client Touch ID

Pair the HYPR Mobile app with your Computer

HYPR lets you log into your computer without entering a password. Follow the steps below to connect your smart phone to your computer. Here is a video of what your registration should look like:

Double Click the “Workforce Access” Icon On Your Desktop

After logging in with your username and password, find the “Employee Access” icon located on your desktop.
Double click the icon to open the app. 

desktop_client_registration_app_icon_home

Click the “Enroll Mobile Device” Button

HYPR Desktop Client FIDO Device Enrollment

Open the HYPR Mobile App and Tap “Scan QR Code”

Employee_Access_HYPR_QR_Screen

Make Sure your Smart Phone has Successfully Registered

You should see a check mark on your computer like this. If you don’t see a check mark, restart the mobile app setup

FIDO Desktop Client Device Pair Success

Now, Try Out your First Passwordless Desktop Login.

You’re going to test your passwordless login to make sure everything is working. To do this, you are going to lock your computer and log in using your smart phone. Remember – you do not need to enter a password. Simply follow the instructions in the mobile app and your login experience should look something like this:

Lock your Computer

HYPR Employee Access Windows 10 Passwordless Login

Open your HYPR Mobile App

HYPR_Desktop_Client

Tap the Icon and Authenticate to Unlock your Computer

mobile_client_registration_select_workstation
HYPR Mobile Client Touch ID

Watch your Computer Log in Successfully

EmployeeAccess_LoginSuccess_Windows

Congratulations! Your Desktop MFA Setup is Complete.
Next, try using HYPR when you’re Offline.

How to Login When You’re Offline

Sometimes, you may find yourself offline or in an area without service. Luckily, you don’t need an internet connection to login with HYPR. Follow the steps below to use Offline Mode.

Select “Passwordless User” on your Computer Screen

HYPR Employee Access FIDO Passwordless Windows 10

In your Mobile App, Tap and HOLD the Icon.

Select “Unlock Computer” to See your Offline PIN.

OfflineModeAccess_ComputerOffline_Front
OfflineModeAccess_Pin_Front

Type the Offline PIN into your Computer. 

passwordless_offline_mode_desktop_client

You Just Logged in with Offline Mode.

Next, Try Using HYPR for Passwordless Web Login.

Setup your HYPR Web Login Demo

We’re going to test your passwordless login to make sure everything is working. To do this, you are going to lock your computer and log in using your smart phone. Remember – you do not have to enter a password. Simply follow the instructions in the mobile app. Your complete desktop and web login experience should look something like this:

Head over to demo.hypr.com

HYPR Employee Access Windows 10 Passwordless Login

Scan the QR Code and Follow the Instructions to Enroll

HYPR_Desktop_Client

Enter your Email Address to Test your Passwordless Web Login.

HYPR_Desktop_Client

Congratulations, You’re All Set.
Want to Deploy HYPR to your Team?